Responsible Gaming at rbaajee

rbaajee is an adults-only platform. You must be at least 18 years of age to register an account, make a deposit, claim a bonus, or play any game on rbaajee. This rule applies to all players in Bangladesh regardless of their city or region of residence.

During the registration process, all new players are required to confirm that they are 18 years of age or older. rbaajee reserves the right to request identity verification documents — including a National ID card, passport, or other government-issued photo identification — at any stage to confirm a player's date of birth.

If rbaajee has reasonable grounds to believe that a player may be under 18 years of age, we will immediately suspend that account pending verification. Any deposits made during the suspension period will be held and no withdrawals will be permitted until the player's age has been confirmed to our satisfaction. If it is established that a player is under 18, the account will be permanently closed, any winnings will be forfeited, and deposits will be returned in accordance with our standard procedures.

rbaajee also strongly encourages all adult players who share devices with younger household members to use device-level parental controls and to never share their rbaajee account credentials with anyone. See the Protecting Minors section below for practical guidance.

Sometimes a player needs a short break from gambling without committing to a full self-exclusion. rbaajee's time-out feature allows you to temporarily suspend your account for a fixed period so that you can step back, reassess, and return when you feel ready — without permanently closing your account.

rbaajee offers time-out periods of the following durations:

• 24 Hours — A brief pause, useful after a difficult session or when you feel the urge to chase losses.
• 48 Hours — A short break over a weekend or holiday period.
• 7 Days — A week-long cool-off, recommended if you have noticed your gambling escalating recently.
• 30 Days — A month-long pause that gives you meaningful time to evaluate your gambling habits and seek support if needed.
• Custom Duration — Contact rbaajee support to request a custom time-out period beyond 30 days if none of the standard options meet your needs.

During any active time-out period, you will not be able to log in to your rbaajee account, place bets, or make deposits. Any pending withdrawals will continue to be processed normally. When the time-out period ends, your account will be reactivated automatically. If you wish to extend your time-out before it expires, contact [email protected] and we will extend it immediately upon request.

In addition to account-level time-outs, rbaajee also offers in-session break reminders. You can configure your account to display a pop-up reminder after a set number of minutes of continuous play, prompting you to consider whether you wish to continue or take a break. These reminders are entirely configurable and can be set to appear every 30, 60, or 90 minutes of continuous session activity.

Although rbaajee enforces strict age verification at registration, we recognise that adult players may share laptops, smartphones, or tablet devices with children or younger siblings in the same household. rbaajee strongly encourages all registered players to take additional steps to ensure that minors in their household cannot access the rbaajee platform through a shared or unattended device.

The following practical measures are recommended for households where adults and minors share devices:

• Never save your rbaajee login credentials in a shared browser. Always log out of your rbaajee account after each session and disable the browser's "remember password" function for the rbaajee website on shared devices.
• Use separate user profiles. Modern smartphones and computers allow multiple user profiles. Create a separate profile for your personal use (including rbaajee) that is password-protected and inaccessible to children in your home.
• Install parental control software. Free and paid parental control tools — such as Google Family Link, Apple Screen Time, or third-party filtering software — can block access to gambling websites at the device or network level, providing an additional layer of protection beyond rbaajee's own controls.
• Keep your rbaajee password private. Do not share your rbaajee password with anyone, including family members. If you believe your password has been shared or compromised, change it immediately via your account settings and contact [email protected].
• Talk to children about online gambling. Openly discussing the risks of gambling with children and young people in your household is one of the most effective ways to prevent underage gambling. Help them understand that gambling is an adult activity with real financial risks.

If you suspect that a minor has gained access to a rbaajee account — whether their own or an adult's account — please contact our support team at [email protected] immediately. We will investigate and take the appropriate action without delay.